Job Details

** Laundry Attendant**

**Job Category****:** Hotel **Requisition Number****:** LAUND004057 Showing 1 location **Job Details**

**Description**

Under the supervision of the Chief Housekeeper, the laundry attendants duty is to see that all linens, terry and some uniforms are processed efficiently and thoroughly. These items are part of several departments (dining room, housekeeping, etc) and the impeccable cleanliness and perfect presentation of these items is essential to the overall daily operations of the vessel.

**In addition to the application process please click** **to take our Cultural Index Survey as a part of your application. The survey that takes approximately 7-10 minutes to complete.**

**Essential Duties & Responsibilities**

* To be knowledgeable of all laundry procedures, chemicals and supplies

* Maintain safe and sanitary conditions at all times. All FDA, Coast Guard and Maritime Security guidelines are to be followed at all times

* To report any maintenance issues concerning laundry equipment immediately

* To maintain appropriate productive flow of laundry and adhere to schedules of linen and terry pick times

* To stay personally current on cruise events and programs in order to adjust laundry processing routine

* Assist in removal of room service equipment (dining room trays, dishes, etc.) from passenger staterooms to appropriate locations. These items should never be left in passenger corridors or elevator lobbies

* To have basic vessel layout knowledge to effectively collect dirty linen from stateroom attendants

* Assist other crewmembers with their duties whenever directed or whenever necessary to accomplish overall team goals of providing Excellence in Service to our passengers

* Maintain a level of courtesy and professionalism in conversing with all passengers, co-workers and management at all times

* Assist with monthly inventories as assigned

* This position may be required to assist in other areas of the Housekeeping department, such as Housekeeping Attendant and/or Porter

* Required to attend all meetings scheduled by the Chief Housekeeper or senior management

* To read and follow all memos/directives as issued by company management

* Participate and ensure participation of all USCG mandated drills and emergency procedures as directed

* Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed

* Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

**Requirements & Qualifications**

**Education:**

* HS Diploma or Equivalent Required

* Professional Certification(s) or License:

* Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain

* Copy of DD214, if Veteran status

**Skills & Abilities:**

* Excellent verbal and written communications skills

* Attention to detail and well-organized

**Experience:**

* One to two years of experience required in a position with similar duties and responsibilities

* Cruise industry experience preferred

**Physical:**

* Must submit to and pass mandated USCG physical

* Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.

* Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion

* Ability to lift and carry up to 50 lbs.

* Ability to climb stairs and ladders

**Other:**

* Must be at least 21 years of age.

* Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

**Our Values - RESPECT:**

At City Experiences and American Queen Voyages, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.

*Additional requirements may be required depending on the physical needs of the role

**EEO - Equal Opportunity Employment**

American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

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